Essential Conversation Strategies
Essential Conversation Strategies
Client
The Valla Group
Year
2022
Category
eLearning
Concept Development & Storyboarding
Concept Development & Storyboarding
As the Program Manager, lead instructional designer, and developer, I oversaw the entire "Conversation Frameworks" training program, ensuring that every component—from eLearning to virtual classroom training and supporting materials—met the learning objectives and client expectations. I was responsible for shaping the program's vision and ensuring a seamless blend of each training element. For the eLearning module, I developed a continuous narrative, with scripted and animated conversations that felt like an engaging series, giving learners a real-world, interactive experience. Each piece of the training was aligned to build a comprehensive, cohesive program that elevated learner engagement.
As the Program Manager, lead instructional designer, and developer, I oversaw the entire "Conversation Frameworks" training program, ensuring that every component—from eLearning to virtual classroom training and supporting materials—met the learning objectives and client expectations. I was responsible for shaping the program's vision and ensuring a seamless blend of each training element. For the eLearning module, I developed a continuous narrative, with scripted and animated conversations that felt like an engaging series, giving learners a real-world, interactive experience. Each piece of the training was aligned to build a comprehensive, cohesive program that elevated learner engagement.
Concept Development & Storyboarding
As the Program Manager, lead instructional designer, and developer, I oversaw the entire "Conversation Frameworks" training program, ensuring that every component—from eLearning to virtual classroom training and supporting materials—met the learning objectives and client expectations. I was responsible for shaping the program's vision and ensuring a seamless blend of each training element. For the eLearning module, I developed a continuous narrative, with scripted and animated conversations that felt like an engaging series, giving learners a real-world, interactive experience. Each piece of the training was aligned to build a comprehensive, cohesive program that elevated learner engagement.
Technical Expertise & Tools Mastery
Technical Expertise & Tools Mastery
This project required advanced technical execution to meet the client's high standards. I used Storyline 360 and JavaScript to build a unique, interactive conversation road map. This tool allowed learners to create and export a custom conversation framework as a personalized PDF, providing them with a tangible resource they could use beyond the training. The course included custom-built scenery, modern characters, and interactive environments designed from scratch in Adobe Illustrator and Photoshop. The animated characters and scenarios were developed in After Effects and Premiere, ensuring that the course maintained visual consistency with the client’s modern, polished brand. These tools allowed me to create a seamless blend of technical functionality and visual engagement.
This project required advanced technical execution to meet the client's high standards. I used Storyline 360 and JavaScript to build a unique, interactive conversation road map. This tool allowed learners to create and export a custom conversation framework as a personalized PDF, providing them with a tangible resource they could use beyond the training. The course included custom-built scenery, modern characters, and interactive environments designed from scratch in Adobe Illustrator and Photoshop. The animated characters and scenarios were developed in After Effects and Premiere, ensuring that the course maintained visual consistency with the client’s modern, polished brand. These tools allowed me to create a seamless blend of technical functionality and visual engagement.
Technical Expertise & Tools Mastery
This project required advanced technical execution to meet the client's high standards. I used Storyline 360 and JavaScript to build a unique, interactive conversation road map. This tool allowed learners to create and export a custom conversation framework as a personalized PDF, providing them with a tangible resource they could use beyond the training. The course included custom-built scenery, modern characters, and interactive environments designed from scratch in Adobe Illustrator and Photoshop. The animated characters and scenarios were developed in After Effects and Premiere, ensuring that the course maintained visual consistency with the client’s modern, polished brand. These tools allowed me to create a seamless blend of technical functionality and visual engagement.
Engaging Learning & Visual Design
Engaging Learning & Visual Design
The course was highly interactive, with gamified elements such as badges and customized feedback designed to motivate and engage learners throughout. Learners participated in mock conversations and fun, interactive games, all designed to help them apply the concepts in a real-world context. Custom animations carried the story throughout the course, ensuring continuity and enhancing the learner’s connection to the material. Every element, from the buildings to the furniture to the clothing, was custom-designed to fit the client's modern aesthetic. The combination of these elements provided a cohesive and immersive learning experience that felt highly tailored and unique.
The course was highly interactive, with gamified elements such as badges and customized feedback designed to motivate and engage learners throughout. Learners participated in mock conversations and fun, interactive games, all designed to help them apply the concepts in a real-world context. Custom animations carried the story throughout the course, ensuring continuity and enhancing the learner’s connection to the material. Every element, from the buildings to the furniture to the clothing, was custom-designed to fit the client's modern aesthetic. The combination of these elements provided a cohesive and immersive learning experience that felt highly tailored and unique.
Engaging Learning & Visual Design
The course was highly interactive, with gamified elements such as badges and customized feedback designed to motivate and engage learners throughout. Learners participated in mock conversations and fun, interactive games, all designed to help them apply the concepts in a real-world context. Custom animations carried the story throughout the course, ensuring continuity and enhancing the learner’s connection to the material. Every element, from the buildings to the furniture to the clothing, was custom-designed to fit the client's modern aesthetic. The combination of these elements provided a cohesive and immersive learning experience that felt highly tailored and unique.
Results & Impact
Results & Impact
The course won a Gold Award for Best Program for Sales Training and Performance in 2023. The client praised the course for its modern look and feel, as well as the powerful impact it had on their sales team's performance. The ability for learners to build their own conversation frameworks and export them as custom PDFs was a standout feature that set this course apart from traditional eLearning tools. The gamified elements and interactive scenarios led to higher learner engagement and retention, making this one of the most successful sales training programs I have developed. The combination of modern design, interactivity, and innovative tools ensured that the course exceeded both client and learner expectations.
The course won a Gold Award for Best Program for Sales Training and Performance in 2023. The client praised the course for its modern look and feel, as well as the powerful impact it had on their sales team's performance. The ability for learners to build their own conversation frameworks and export them as custom PDFs was a standout feature that set this course apart from traditional eLearning tools. The gamified elements and interactive scenarios led to higher learner engagement and retention, making this one of the most successful sales training programs I have developed. The combination of modern design, interactivity, and innovative tools ensured that the course exceeded both client and learner expectations.
Results & Impact
The course won a Gold Award for Best Program for Sales Training and Performance in 2023. The client praised the course for its modern look and feel, as well as the powerful impact it had on their sales team's performance. The ability for learners to build their own conversation frameworks and export them as custom PDFs was a standout feature that set this course apart from traditional eLearning tools. The gamified elements and interactive scenarios led to higher learner engagement and retention, making this one of the most successful sales training programs I have developed. The combination of modern design, interactivity, and innovative tools ensured that the course exceeded both client and learner expectations.
More Works More Works
More Works More Works
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